Shipping policy
At Novaro, every piece is crafted with precision and intention.
• Orders are dispatched within 15 business days from the date of purchase, as each jewel is thoughtfully prepared before it reaches you.
Product Details & Care
• Our jewellery is crafted with lab-grown diamonds and hallmarked gold, designed for everyday elegance.
• Store your jewels in a soft pouch or box to maintain their brilliance.
• Avoid direct contact with perfumes, lotions, or harsh chemicals.
• Clean gently with a soft, dry cloth to preserve their shine.
• For longevity, we recommend professional cleaning once a year.
Exchange policy:
Gold: 100% of the prevailing market value
Lab Grown diamonds: 100% of the prevailing market value
Buyback policy:
Gold: 100% of the prevailing market value
Lab Grown diamonds: 75% of the prevailing market value
We encourage you to review your purchase carefully before placing an order.
